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Shipping policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

 

1. Where do you deliver to?

Currently, we are delivering to the countries listed below and are expanding our International delivery network. If your intended delivery country is not on the list, please contact us.

The processing time for orders is 1-2 business days. Please keep in mind that during holidays this time may vary. Thank you for your patience.

**So far, all Lianhua Qingwen capsules products can only be shipped to Singapore and Canada. The specific delivery method and delivery time have been listed separately.

 

Countries where Lianhua Qingwen Capsules can be delivered.

 

Country

Delivery method

Total Delivery Time

Singapore

Local warehouse delivery

3-4 business days

Canada

International shipping

10-15 business days

 

Countries where other products (Lianhua Qingwen capsules are not included) can be delivered.

 

10-15 business days with international shipping

Singapore

Finland

United States

Thailand

Germany

Canada

Philippines

Sweden

Argentina

Malaysia

France

Australia

South Korea

Italy

Brazil

Indonesia

Spain

 

Japan

Switzerland

 

Vietnam

United Kingdom

 

Taiwan

Norway

 

 

Netherlands

 

 

Poland

 

 

Belgium

 

 

Denmark

 

 

Ireland

 

 

Austria

 

 

Portugal

 

 

2. How do I track my order?

When the order is shipped, an email will be sent to you specifying the tracking number and a direct link to monitor the shipment status.

 

3. Taxes and Duties

Your parcel may be subject to customs and duties fees upon arrival at the destination country. All applicable customs fees, taxes and duties are the sole responsibility of the customer.

Unfortunately, we have no control over these charges or the costs applicable as these vary from country to country.

We recommend you contact your local customs office to find out more about any possible charges you may be required to pay.

If the delivery is rejected by customer due to customs charges, yilingbuy.com reserves the right to recover our costs of delivery and returns for the rejected orders.

 

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.